India sends rockets into space but doesn't know how to do a lab test

FSSAI is in real trouble for invoking orders and banning products which are not under their prerogative. Moreover, FSSAI is culpable in carrying out lab tests with no knowledge of methodology.

This is an ironical situation as India boasts of making international ballistic messiles and experts in atomic energy generation.


Or is it a simple blunder of one trigger happy dude who wanted to hit the Headlines?

Looks like India does not have the power and infrastructure to control the administration and legislation pertaining to standards.

The lawyers representing the Govt. FSSAI did not turn up in court to defend and provide answers to the Challenge on the Noodle issue. Buyer wela the dannenay!

Maggi row: High Court asks FSSAI why it banned 9 variants when lead content was high only in 3

The Bombay High Court on Thursday asked if India’s food regulator had found non-permissible levels of lead in three variants of Maggi noodles, then why it banned all the nine variants of the product.

The high court also observed that of the 72 samples tested by the food authority, 30 were found to have high levels of lead.

“In such a scenario, wasn’t it necesry to give them (Nestle India) time to give explanation?” said Justices V M Kanade and B P Colabawalla.

The Food Safety and Standards Authority of India (FSSAI) on Thursday justified its decision of imposing a country-wide ban on Maggi noodles.

It said that Nestle India had started recalling its products before its ban order was passed.

Read more

So after all the hard work put in for the HC case in noodles, the case was lost and Nestle has to begin rebuilding its MAGGI Brand.

Now whether it will take two or five years depends on the strategy used by the new MD Suresh Narayanan.

Risk Management in Nestle was put on the back burner for a long time. The neglect has erupted in the basics not being done. what are the basics not followed by this unit?

- although they are sure to have a good crisis management document in place with a proper structure and accountability, the process was not rehearsed and updated. Testing of its processes were not done. The key people who were supposed to respond to the crisis did not have a good strategy to defuse and mitigate the risk at hand. In the first place, they never really identified the extent of the risk and devised action plans accordingly.

- product and consumer liability insurance is a must for the brand magnitude that of MAGGi. They seems to be no sign whats ever that the company had taken out an insurance policy for Public Liability and Brands. (Cost cutting)

- the compliance team had not got the approval from the FSSAI for their new products prior to launching the products. Whether it was applied for and response is in the pipe line is not an answer. Prior to sale of the product, there should have been an approval in place.

- no one can threaten the government agencies and get away with it. This is one of the main mistakes that was committed.

- There was a lot of back biting going on between the management team and the team was split or divided on the response mechanism plus strategies. The former MD had actually not had a complete win over on the thinking process.

- the Marketing Team and QA team were at loggerheads on this issue and a United front was not there in resolving this issue.


- nestle india top management did not like EB the outgoing MD, and he was Swiss! So that answers the question what went wrong?

From where did you get this excerpt Hybrid ?

I read quite a bit on Risk Management and more specifically read in-between-the-lines.

This case was pursued by me as a case of interest and almost all the articles were read by me and patched together, including the answers they gave on their own websites.

This is a good case for trashing out in a class room and understanding what could happen when one is too confident and thinks that being number 1 they can get agencies to fall over them.

but it is not people alone. Its the media and public opinion that damaged them most!

Better Reporting culture and someone to look at Radar screen & at the horizon too same time can avoid much sleepless nights.

කිත්සිරි ද සිල්වා wrote:Better Reporting culture and someone to look at Radar screen & at the horizon too same time can avoid much sleepless nights.

Agree with you Kith.

This example is very painful and costly for Nestlé.
Mostly their ego and Brand "NESTLÉ"

This case will appear in most of all Educational Institutional materials.

FSSAI will have to go home after the HC Mubai gives the verdict that FSSAI Raj had made a big blunder in carrying out tests with contaminated water and outdated facilities and lack of skill.

This reminds me of one of Peter Principles - Each person will attain his own level of inefficiency at some stage of his career.

Yes! This smart Raj has not been smart after all.
He only went on the sympathy of the media and general public of India who are anyway (mostly 800million) fools.

SRI LANKA's consumer education and awareness is streets ahead of India.

After the final tests are over FSSAI will have to lick their wounds and be a laughing stock of the world.

Also Nestlé India should have had alternate products in the pipe line for contingencies and situations such as the consumer complaints that they faced. That is proper Risk Management. Why? They had 76% of market share in India. Can they come back soon. Not within three years the minimum.

What are the options open now?
Do not destroy the balance MAGGI. Instead give the Indians the same MAGGI previously produced Free of Charge. Let them eat their own words and MAGGI produced in India.

What can Nestle India learn from this?
Not to be pig headed!

India regrets messing with companies who know their business very well.

good lesson for countries and institutions to aways be professional, on top of their job, have the good know-how, train their staff, install good infrastructure and facilities, communicate effectively and most of all GET A GOOD SET OF LAWYERS!

If you have deep pockets, you can twist a few hands too.
They may have capitalized on peoples wish to have time saving snack than much laborious old process but most they promote are very unhealthy eating habits at the end.

Maggi clears all tests -

NEW DELHI | MUMBAI: Maggi, the popular instant noodle brand, is set to return to store shelves as Nestle BSE 6.06 % said it cleared tests mandated by the Bombay High Court and that the company will restart production of the snack within two-three weeks.

Nestle India announced a voluntary recall of the noodles on June 5, the same day national food regulator Food Safety and Standards Authority of India (FSSAI) banned its sale alleging excessive levels of lead in it and mis-labelling on the pack. The recall, the country"s biggest and which grabbed international headlines, almost wiped out the entire instant noodles category and dented the sales of all packaged snacks, as wary consumers avoided them.


On Friday, Nestle said it received results from all three laboratories mandated by the high court to test the samples.

All the 90 samples, covering six variants, tested by the laboratories had lead much below the permissible limits, it said. These are the same Maggi lots that failed to clear tests at FSSAI labs, it said. FSSAI officials could not be contacted for comment.

"This speaks volumes about the regulatory apparatus of the country, and even its antibusiness stance in this case," social commentator Santosh Desai said. "It"s about a global foods giant with well-established credentials being targeted."

On Friday, Nestle India"s stock rose 6% to a two-month high at Rs 6,580.10, outpacing the benchmark Bombay Stock Exchange index that gained 0.8%

The return of Maggi comes at a time when the Indian company"s Swiss parent, Nestle SA, announced a reduction in its full-year sales forecast, citing recall of Maggi, which rakes in Rs 2,000 crore annually for the Indian unit. The world"s largest food company cut its forecast for organic sales growth to 4.5% this year from the previous estimate of 5%.

In a news release, Nestle India said in compliance with court orders, it will start selling new lots of the product only after they are al also tested and cleared by the designated three laboratories.

The company said it conducted more than 3,500 tests representing over 200 million packs in both national as well as international accredited laboratories and all reports were clear. In addition to these, various countries including the US, UK, Singapore and Australia have found Maggi noodles manufactured in India safe for consumption, it said.


The FSSAI had banned sale of Maggi noodles citing lead levels more than the permissible quantity of 2.5 parts per million, mislabelling on the packs and selling a variant of Maggi noodles without product approval.

The recall had cost Nestle Rs 320 crore, and another Rs 1,270 crore in brand loss, according to global valuation consultancy Brand Finance.

"We had already factored our price on the expectation that Maggi will be back in the market by December. Hence, there is no re-rating on the stock but the development is surely positive. However, concerns on Nestle"s other segments still remains," said Nitin Mathur, analyst at French financial services firm Societe Generale.


Read more at:
http://economictimes.indiatimes.com/articleshow/49423524.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst.

Thanks Hybrid for the update.
(Your convictions and obduracy were really admirable to a doubting Thomas like me).

Hybrid wrote:FSSAI will have to go home after the HC Mubai gives the verdict that FSSAI Raj had made a big blunder in carrying out tests with contaminated water and outdated facilities and lack of skill.

This reminds me of one of Peter Principles - Each person will attain his own level of inefficiency at some stage of his career.

Yes! This smart Raj has not been smart after all.
He only went on the sympathy of the media and general public of India who are anyway (mostly 800million) fools.

SRI LANKA's  consumer education and awareness is streets ahead of India.

After the final tests are over FSSAI will have to lick their wounds and be a laughing stock of the world.

Also Nestlé India should have had alternate products in the pipe line for contingencies and situations such as the consumer complaints that they faced. That is proper Risk Management. Why? They had 76% of market share in India. Can they come back soon. Not within three years the minimum.

What are the options open now?
Do not destroy the balance MAGGI. Instead give the Indians the same MAGGI previously produced Free of Charge. Let them eat their own words and MAGGI produced in India.

What can Nestle India learn from this?

Not to be pig headed!

This was one accurate prediction based on solid evidence.
VW can learn a few lessons from Nestlé what to do to save the mother company.

I hope so.  
(My first vehicle was a VW and so I have some emotional attachment to VW).

Hybrid wrote: VW can learn a few lessons from Nestlé what to do to save the mother company.

Nestlé Admits Slavery In Thailand While Fighting Child Labour Lawsuit In Ivory Coast

Friday, 05 February 2016 10:23

Nestlé has confirmed reports that Thailand’s seafood industry is riddled with forced labour and human trafficking. Photograph: Rungroj Yongrit/EPA Nestlé has confirmed reports that Thailand’s seafood industry is riddled with forced labour and human trafficking. Photograph: Rungroj Yongrit/EPA

It’s hard to think of an issue that you would less like your company to be associated with than modern slavery. Yet last November Nestlé, the world’s largest foodmaker and one of the most recognisable household brands, went public with the news it had found forced labour in its supply chains in Thailand and that its customers were buying products tainted with the blood and sweat of poor, unpaid and abused migrant workers.

By independently disclosing that Nestlé customers had unwittingly bought products contaminated by the very worst labour abuses, the company said it was moving into a new era of self-policing of its own supply chains. A year-long investigation by the company confirmed media reports that the seafood industry in Thailand is riddled with forced labour and human trafficking and that slave labour was involved in the production of its Fancy Feast catfood brand.

Nestlé also made sure to make it clear that no other company sourcing seafood from Thailand, the world’s third-largest seafood exporter, could have avoided being exposed to the same risks.

“As we’ve said consistently, forced labour and human rights abuses have no place in our supply chain,” said Magdi Batato, Nestlé’s executive vice-president in charge of operations, in a written statement. “Nestlé believes that by working with suppliers we can make a positive difference to the sourcing of ingredients.”

The disclosure was considered by many to be ground-breaking. Nick Grono, the chief executive of NGO the Freedom Fund, which has invested heavily in anti-trafficking initiatives in Thailand, believes Nestlé’s admission could be a considerable force in shifting the parameters of what can be expected of businesses when it comes to supply chain accountability.

“Nestlé’s decision to conduct this investigation is to be applauded,” he says. “If you’ve got one of the biggest brands in the world proactively coming out and admitting that they have found slavery in their business operations, then it’s potentially a huge game-changer and could lead to real and sustained change in how supply chains are managed.”

The research for Nestlé’s report was conducted by US corporate accountability business Verité, which works closely with organisations trying to help improve their supply chain transparency.

Last year Verité was involved in another exercise in self-disclosure by outdoor clothing company Patagonia, which announced that it had discovered several points in its supply chain in Taiwan where forced labour and unethical recruitment practices were flourishing.

Verite’s chief executive, Dan Viederman, said: “In the last six months Verité has been involved in two high-profile disclosures from major brands and one of the most important lessons for us to recognise is that in neither case did the companies suffer greatly in terms of being associated with these labour conditions. Instead, they received some credit [for] being bold enough to be associated with this.”

“I really hope that the recent examples help mobilise companies to be bolder and investigate more deeply because soon the reputational damage in not doing so could be considerable”

For Viederman, the biggest issue is working out how to manage the disclosures into actual change for vulnerable people trapped at the bottom of global commodity chains.

Cleaning up the supply chain

There is also a growing legal imperative for many large multinationals to start seriously engaging with labour abuses in their business operations. Legislation in both the US and the UK requires larger companies to publish annual reports on their efforts to keep their businesses slavery-free.

The success of the 2010 California Transparency in Supply Chains Act has been patchy but it has spawned a series of civil litigation suits, with consumers or workers using the legislation to launch legal actions against companies they accuse of making misleading public statements on their anti-slavery efforts.

Nestlé is one of the companies facing legal action in the US. Last week the company, along with Cargill and Archer Daniels Midland, failed in its bid to get the US Supreme Court to throw out a lawsuit seeking to hold them liable for the alleged use of child slaves in cocoa farming in the Ivory Coast.

This puts the company in the unfortunate position of disclosing slavery in one part of its operations, while at the same time fighting through the courts to fend off accusations that it exists in another – more profitable – part of its business.

Andrew Wallis, chief executive of Unseen UK, an anti-trafficking charity advocating for more supply chain accountability, said: “For me there is a big issue with one part of Nestlé saying, ‘OK we have been dragged along with everyone else to face the issue of slavery in Thailand and so let’s take the initiative and do something about it’, and at the same time fighting tooth and nail through the courts to avoid charges of child slavery in its core operations in the Ivory Coast.”

He argues that Nestlé’s self-reporting could also be seen as a tactic to head off or deflate other pending civil litigation suits.

“It’s easy to own up to something that has already been uncovered,” he says. “By the time Nestlé owned up to slavery in the Thai seafood industry it was accepted knowledge. It’ll be a brave new world when companies are actually doing the real investigation to probe into part of their supply chains that have remained outside the public domain.

“We need to move into a space where we say, ‘We’re all guilty; let’s get past that to a place where we can properly address the problem’ – and I don’t think we’re there yet.”

(The Guardian)

So, buying Nestle will give us Blood on our hands too.
(Should I include this too to my list of SIN shares?).

කිත්සිරි ද සිල්වා wrote:So, buying Nestle will give us Blood on our hands too.  
(Should I include this too to my list of SIN shares?).

A real deep analysis would make the entire share trade a sin joint. Ethical investing is very complex if you really do care enough to look deep.

That's true and sometimes I wonder whether is there anything really called Ethical Investing at all.

Backstage wrote:

කිත්සිරි ද සිල්වා wrote:So, buying Nestle will give us Blood on our hands too.  
(Should I include this too to my list of SIN shares?).

A real deep analysis would make the entire share trade a sin joint. Ethical investing is very complex if you really do care enough to look deep.

කිත්සිරි ද සිල්වා wrote:So, buying Nestle will give us Blood on our hands too.  
(Should I include this too to my list of SIN shares?).

Kith,

Just for discussion can I ask you a question?

What assurance is there that when a devout Muslim  enters a hotel and gets in line at the buffet and picks some meat that it will be bled the proper way that a Muslim could approve of it?

Most of my Muslim friends do not bat an Eye when it comes to eating out at these famous hotels.

How in the world can a guy know what and how it was killed and cooked?

So the argument stands-

We should not eat pol sambol (Sri Lankan's favourite dish) because that very coconut that was used to make the sambol was plucked and 'LELIFIED' by a boy under the age of 14 years.

There are levels of control and when issues are highlighted it should be corrected.
All our local bakeries should be shut down immediately if YP wants to adhere to the strictest of regulations. You yourself know how the 'Bass' who is bare bodied and sweating works with the fermentation and baking of bread. Also the flies and unidentifiable objects and hair found in our tasy and humble loaf of bread!

Hope this will answer your question!

There is no assurance simple if things are marked Halal or ethically done or whatever.
We are just fooling ourselves only.

Hybrid wrote:

කිත්සිරි ද සිල්වා wrote:So, buying Nestle will give us Blood on our hands too.  
(Should I include this too to my list of SIN shares?).

Kith,

Just for discussion can I ask you a question?

What assurance is there that when a devout Muslim  enters a hotel and gets in line at the buffet and picks some meat that it will be bled the proper way that a Muslim could approve of it?

Most of my Muslim friends do not bat an Eye when it comes to eating out at these famous hotels.

How in the world can a guy know what and how it was killed and cooked?

So the argument stands-

We should not eat pol sambol (Sri Lankan's favourite dish) because that very coconut that was used to make the sambol was plucked and 'LELIFIED' by a boy under the age of 14 years.

There are levels of control and when issues are highlighted it should be corrected.
All our local bakeries should be shut down immediately if YP wants to adhere to the strictest of regulations. You yourself know how the 'Bass' who is bare bodied and sweating works with the fermentation and baking of bread. Also the flies and unidentifiable objects and hair found in our tasy and humble loaf of bread!

Hope this will answer your question!

There is strictly no such thing as 'Halal'.
Some of my Muslim friends may get offended with me, but please listen me out first please. Its not to insult anyone, but just education.

All those 'Vegans', 'veterinarians' and strict 'halalian's' have the right and they are quite correct in refusing to eat meat etc.  etc.  But, they do take vaccinations. What is the process for the vaccinations to be developed and used for preventing known illnesses?

Its through the injection of the serum, blood, and other blood substances into the blood of horses and then make the horse suffer instead of the patient or person who is ill.

Points to ponder!
How Vaccines are made